Here’s an Idea!
Straight from Internet Retailers website: Consumers are interested in receiving coupons on their mobile phones, though adoption by advertisers remains low: 30% of consumers would like to receive mobile coupons, but only 1% of advertisers offer them, according to a new report from JupiterResearch.
However, 8% of advertisers plan to adopt mobile coupons in the next year, up from 2% last year, the report says. They may be attracted by redemption rates ranging from 5% to 15%, much higher than typical print coupon rates of 1% or less; higher redemption rates stem from consumers opting in to mobile coupon programs, the report says.
Mobile coupons are delivered to consumers in one of two ways. Advertisers place short codes—numbers registered with telecommunications carriers that contain fewer numerals than standard phone numbers—on print advertisements, billboards or in-store signs. Consumers send a text message to a short code and in turn receive the advertised coupon. Or, consumers can register with opt-in programs offered by advertisers.
Redemption methods are inhibiting wider use by advertisers of mobile coupons. Few retailers have two-dimensional bar code systems to read coupons directly from handset screens, the report says. Current methods for redeeming mobile coupons include manually entering a code in a cash register, matching a mobile coupon with a customer’s loyalty card account or writing information in paper records.
“At this stage, advertisers should temper expectations until automated systems are widely deployed,” says Neil Strother, lead analyst for the report, “Mobile Coupons: Identifying New Opportunities Beyond Early Trials.” “The preferred method would be point-of-sale scanners, but most retail chains have yet to make the investment in hardware and back-end systems. As near-field communication methods mature—such as radio-frequency identification (RFID) and Bluetooth—coupon redemption will become more widespread.”
Mobile phone users interested in mobile coupons would like to receive coupons for a variety of items, the report says. These include: exclusive discounts from selected stores, special offers on event tickets, special offers or coupons for CDs and DVDs, special offers or coupons for apparel, special offers or coupons on personal care products, and special time-sensitive offers.